G. Dean Crocker, Executive Director, is responsible for C.A.R.E.S., INC. and the Client Assistance Program; research and evaluation services; public policy analysis and troubleshooting for the program. He has a Master’s degree in social work. He has been at C.A.R.E.S., INC. since 1988.
Stephen J. Beam, Program Director, oversees the everyday operations of the Client Assistance Program. He is responsible for managing all programmatic and some administrative aspects of the program. This includes case supervision, individual case representation, identification of systemic issues, coordinating training and out-reach efforts and assisting the Consumer Advisory Board. Other duties include preparing federal and state program reports and making policy recommendations to the Divisions of Vocational Rehabilitation and Blind/Visually Impaired. Steve has a Bachelor of Arts degree in political science. He has been with C.A.R.E.S., INC. since 1992.
Diane T. Frigon, Advocate, works directly with consumers who are clients of Vocational Rehabilitation and Independent Living Services. She is involved in systemic and individual advocacy for people with disabilities; assists individuals in self-advocacy, negotiation and mediation regarding services under Title I and VII of the Rehabilitation Act as amended in 1998; provides general information about rights and services under the Rehabilitation Act. Diane has a Master of Arts degree in Psychosocial Rehabilitation Counseling and is a Certified Rehabilitation Counselor. She has been with C.A.R.E.S., INC. since 1995.
Carolyn A. Miville, Administrative Assistant, conducts telephone intakes with potential consumers, maintains a database of all consumers and their case files. Handles grant management, tracks budget and cost allocations by spreadsheets. She works with Microsoft Office, Word, Access, Excel and Quickbooks. Handles all bookkeeping including preparation and payment of federal 941 taxes, federal and state unemployment taxes, state withholding taxes, accounts payable, employee payroll and expense accounts, financial accounts and maintains fiscal management of the CAP Contract. She prepares CAP quarterly and annual reports. She has an Associate’s degree in social services. She has been at C.A.R.E.S., INC. since 1992.